Billing occurs on the first of each month. If you sign up at any other point during the month, your first billing cycle will be prorated based on your start date.
Yes. Invoices will be generated and sent for all credit purchases.
Yes. If you're on a monthly subscription with a credit card on file, your credits will automatically renew each month based on your selected bundle.
We currently support credit card payments for monthly subscriptions. For annual or enterprise subscriptions, additional payment options may be available. Please contact us for details.
If a payment fails, you'll be notified immediately. We'll make several retry attempts before pausing access to the platform. You can update your payment method anytime from your dashboard.
Billing occurs on the first of each month. If you sign up at any other point during the month, your first billing cycle will be prorated based on your start date.
Invoices will now include a line item for your credit bundle, with the quantity representing the number of credits purchased. Your total will reflect the cost of that bundle for the billing period.
Credit usage details are not included on the invoice, but you can view your usage and balance in the Imgix dashboard's analytics section.