Yes. Trial credits expire 30 days after your trial begins or once you use up your 100 trial credits—whichever comes first. For self-serve paid subscriptions, credits expire monthly. For contract subscriptions, credits expire at the end of each 12-month license.
No. Credits represent access to the Imgix platform, and unused credits do not carry over to the next billing period or qualify for refunds. We recommend choosing the bundle that best matches your needs to make the most of your usage each billing period.
If you upgrade your subscription, your credit limit increases immediately. If you downgrade, the change takes effect at the start of the next billing cycle, and you can use your remaining credits until the end of the current cycle.
No. Credits are tied to your account and cannot be transferred to other users or accounts.