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What happens to my current subscription or usage-based plan?

All current plans are being transitioned to a new credit-based plan. If you're on a monthly subscription, your transition will begin in August 2025, and we will notify you ahead of time with your specific transition date. If you're on an annual billing cycle, your update will take place at your next annual renewal.

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Will my usage be converted into credits automatically?

Yes - you will not have to calculate anything. Your credit balance and usage will be shown in your dashboard.

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Can I stay on my current plan if I prefer it?

No. All subscriptions will transition to the new credit-based model. This ensures every customer has access to the full Imgix platform and the latest features, with more flexibility and control over how you use your account.

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How will pricing compare to my legacy plan?

For most customers, pricing will remain the same. If you're on an older agreement, you may see a small adjustment—either an increase or decrease—to align with the new credit-based bundles. The new model was designed to reflect how you already use Imgix, so any changes to your cost should be minimal.

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Will there be a grace period or overlap for switching plans?

Yes. Monthly subscriptions will transition throughout August, and contract subscriptions will switch at your next renewal. We'll notify you in advance of your specific transition date, so there's no disruption to your service.