Join the Team

imgix is looking for a Site Reliability Engineer to join our Infrastructure Engineering team. In this role, you will work closely with other members of the team to build and operate the highly available and performant infrastructure that powers image delivery for some of the largest sites on the Internet.

The Infrastructure team is involved in building and operating the core rendering service and encouraging operational best practices throughout the entire engineering organization.

We interact with a variety of tools and services on a day-to-day basis including and are looking for people who are excited about learning about operating these things at scale.

• High-performance caching services built on top of Varnish
• Monitoring and data visualization tools such as Prometheus, Grafana, BigQuery.
• Automation tooling such as Ansible, Terraform, and shell scripts.
• HAProxy, nginx, and a variety of Google Cloud Platform (GCP) Load Balancers.
• Google Kubernetes Engine along with a wide variety of other GCP services.
• In-house tools developed in Python, Golang, and LUA.

We use these tools and services to

• Build and operate highly reliable and performant distributed systems at scale.
• Observe and measure the imgix infrastructure for performance and reliability.
• Contribute expertise towards architectural planning and ensure the company builds sustainable services that meet our customer expectations while leveraging appropriate tools and frameworks.
• Foster and promote operational awareness throughout the larger engineering organization.
• Ongoing participation in the review and testing process for our production services.

imgix is building the future of visual media on the Internet. imgix operates the premier solution to deliver impactful, engaging, highly dynamic and real time imagery to eyeballs around the world. Our service consists of a top tier image delivery platform tightly coupled with imgix's proprietary, on-demand image processing pipeline. It provides customers with great design flexibility while reducing the engineering investment required to serve state-of-the-art visual media. imgix enables our customers to greatly increase the value of their imagery and get back to building awesome things.

For the time being, imgix is currently operating 100% remotely given concerns with COVID-19. This role will be remote, with the possibility of being based in our San Francisco office when it is appropriate and our office can safely reopen. Employee benefits are comprehensive (401k, medical, dental and vision), perks are generous,  vacation time is flexible, and salaries are in line with industry averages.

imgix is looking for a Visual Product Designer to join our Design team. In this role, you will work closely with other members of the Design, Front End, and Marketing teams to help craft the future of imgix products and the design language that goes into marketing them.

At imgix we are a highly visual company, and good design is at the core of what we do and how we present ourselves to the world. The imgix design team strives to uphold principles of good design and usability in our products and for our users. We seek designers with strong user experience and visual design skills, interested in making a meaningful impact within our growing design team.

About You:

• Exceptional design thinking with a specific focus on visual design, rooted in strong user experience and ethical design fundamentals.
• At least 0-2 years of industry experience, ideally having worked in collaborative environments with designers and developers.
• A design portfolio that demonstrates a cultivated aesthetic, clearly communicated process breakdowns, and a sense of user-focused thinking.
• Experience producing products and content across multiple mediums including web, mobile, print, and motion.
• Thoughtfulness and objectivity when presenting designs or providing critique, and doing so with empathy, confidence, and clarity.
• Experience creating refined and detailed designs in Figma, Sketch, Illustrator, etc.
• Nice to have (but not required) skills in one or more of: Illustration, Photography, Motion Graphics, Copywriting, or Front End Development.

About the role:

• Collaboratively create the visual design and user experience of product features within the design team, with a specific focus on the visual design. 
• Assist in the ideation and brainstorming of new experiences and product features, while actively improving and documenting existing ones. 
• Actively participate in design reviews, developer handoffs, and project planning involving multiple teams within imgix.
• Create marketing materials to promote imgix as a brand, educate users on our products, and communicate ideas and proposals
• Support internal Sales, Marketing, Support, and Rendering teams, while gaining valuable insight from our users and team members to improve our products both internally and externally
• Enthusiasm in maintaining a working knowledge or understanding of imgix as a product, its functionality, and its infrastructure. 
• For the time being, imgix is currently operating 100% remotely given concerns with COVID-19. This role will be remote, with the expectation of being based in our San Francisco office when it is appropriate and our office can safely reopen. 

imgix is building the future of visual media on the Internet. imgix operates the premier solution to deliver impactful, engaging, highly responsive and super fast imagery to eyeballs around the world. Our service consists of a top-tier image delivery platform tightly coupled with imgix's proprietary, on-demand image processing pipeline. It provides customers with great design flexibility while reducing the engineering investment required to serve state-of-the-art visual media. imgix enables our customers to greatly increase the value of their imagery and get back to building awesome things.

We are located in downtown San Francisco, close to BART, Caltrain, and a really good sandwich place. Employee benefits are comprehensive (401k, medical, dental and vision), perks are generous (catered lunches, paid rides home, team outings), vacation time is flexible, and salaries are commensurate with experience. We also provide employees with anything they (reasonably) need to be effective in their work: funky keyboards, standing desks, a desk cactus, and maybe even a laptop. The troposphere is the limit.

imgix is looking to hire its first product manager. We are seeking an experienced product manager to own and manage our product roadmap, set the product priorities for our teams, and deliver the features that our customers are looking for. This is a chance to make a huge impact on our product, features, and overall strategy. 

This is a ground-floor opportunity to help us build, shape, and potentially lead the product team that we are in the process of building. The position will report directly to the CEO and will be heavily involved with the executive team as we collectively work to establish product as its own independent branch of the company.

About You

• Direct experience in (or comparable relevant experience paired with an interest in) SaaS products and/or internet services. In particular, experience working with and designing APIs is a huge plus.
• Ability to work with and inspire engineers to gain buy-in to a shared product vision.
• A keen ability to distill many sources of feedback, including from customers, prospects, developers, support engineers, and account managers, into effective product decisions and tasks.
• A strong desire to document everything, both for the benefit of themselves and the teams that they operate with.
• A pragmatic approach to identifying scopes and setting deadlines that can ensure we are able to meet our goals.
• A high attention to detail and a healthy respect for clear communication. We pride ourselves on our written content, our design standards, and the public persona we have built. We expect any candidate for this role to feel similarly in how they express themselves internally and externally.
• A metrics-driven approach to validating product decisions. 
• Must have an intrinsic excitement for technology. Some technical capabilities, such as basic markup and programming skills, would be ideal.

About The Role

• This role reports directly to the CEO and will work very closely with the VP of Engineering, who oversees the teams critical to building our product (Engineering, Infrastructure, SDKs, and Support).
• As part of the role, the product manager will work directly with a lot of customers, across many industries, to get to know and understand their needs and use cases. Documenting requirements, testing features, and validating product decisions through customer feedback will be a regular activity.
• The product manager is expected to put into place processes for gathering feedback, feature requests, and bugs into a product backlog that can be refined into tasks and distributed to the appropriate teams. Managing and prioritizing the product backlog will be a critical responsibility. 
• The product manager would be responsible for owning and refining the product roadmap. At least once a quarter, the product roadmap would be expected to be shared with our board of directors and with the company.
• Our roadmap, timeline, and progress will need to be shared with key customers from time to time. The product manager would be responsible for responding to requests for such information (usually from our sales and account management teams) with appropriately summarized versions of these items. 
• The technologies we use for the purposes of product development include (but are not limited to) Monday, ProdPad, Slack, ZenDesk, Dropbox Paper, and Google Sheets.
• For the time being, imgix is currently operating 100% remotely given concerns with COVID-19. This role will be remote, with the expectation of being based in our San Francisco office when it is appropriate and our office can safely reopen.

About The Company

imgix is building the future of visual media on the Internet. imgix operates the premier solution to deliver impactful, engaging, highly responsive and super fast imagery to eyeballs around the world. Our service consists of a top tier image delivery platform tightly coupled with imgix's proprietary, on-demand image processing pipeline. It provides customers with great design flexibility while reducing the engineering investment required to serve state-of-the-art visual media. imgix enables our customers to greatly increase the value of their imagery and get back to building awesome things.

We are located in downtown San Francisco, close to BART, Caltrain, and a really good sandwich place. Employee benefits are comprehensive (401k, medical, dental and vision), perks are generous (catered lunches, paid rides home, the occasional team outing), vacation time is flexible, and salaries are commensurate with experience. We also provide employees with anything they (reasonably) need to be effective in their work: funky keyboards, standing desks, a desk cactus, and maybe even a laptop. The troposphere is the limit.