Join the Team

The imgix team is looking for an experienced engineer to lead the backend team in expanding and maintaining the imgix service, which solves images for some of the largest sites on the Internet.

The backend team at imgix is responsible for building and maintaining the Python-based backend, which manages all customer account requests, including sign-up, onboarding, service configuration, billing, and analytics.  We are looking for engineers who are not only strong technically, but who also care and think about product and how we can solve problems for our customers.

About You:

• Interested in designing, developing, and delivering tested, maintainable code
• Enjoy teaching and mentoring junior developers
• Experience architecting and building large, web-based applications
• Comfortable developing in Python (or similar)
• Like to solve problems, both through writing code and using already existing resources
• Practical enough to know when to stop polishing code and ship it
• Believe in the value of unit, integration, and functional testing

About the Role:

• Architect, build, test, and deploy our Python-based account management API service
• Provide and document API endpoints for the frontend engineering team
• Optimize code paths and database queries for maximum performance
• Propose and implement development processes to ship features while maintaining code quality
• Collaborate with other developers, product, design, and sales on designing solutions to solve problems for imgix customers
• Lead architecture and code reviews 
• Contribute to knowledge sharing, both within engineering and with the rest of the company
• Technologies include Python, Tornado, mongoDB, MySQL

imgix is building the future of visual media on the Internet. imgix operates the premier solution to deliver impactful, engaging, highly responsive and super fast imagery to eyeballs around the world. The service consists of a top tier image delivery platform tightly coupled with imgix's proprietary, on-demand image processing pipeline. It provides customers with great design flexibility while reducing the engineering investment required to serve state-of-the-art visual media. imgix enables our customers to greatly increase the value of their imagery and get back to building awesome things.

We are located in downtown San Francisco, close to BART, Caltrain, and a really good sandwich place. Employee benefits are comprehensive (401k, medical, dental and vision), perks are generous (catered lunches, paid rides home, the occasional team outing), vacation time is flexible, and salaries are commensurate with experience. We also provide employees with anything they (reasonably) need to be effective in their work: funky keyboards, standing desks, a desk cactus, and maybe even a laptop. The troposphere is the limit.

imgix is looking for a polyglot programmer with a passion for open-source software development. Your responsibility would be to manage and maintain imgix’s publicly available SDK—comprised of client libraries in a variety of languages and other helpful tools. The individual components of the SDK run the gamut of popular languages and frameworks, providing an easy way for customers to integrate imgix into their own services and applications.

Because the SDK is a core component of the imgix product, this role is an opportunity to substantially contribute to the success of the company and our customers.

About You:

• 3+ years of experience in an engineering role focused on building or maintaining an SDK (ideally external customer facing)
• Substantial expertise in some of the languages used by projects listed at https://docs.imgix.com/developer-tools
  • Of particular interest:
    • Javascript
    • Ruby
    • Java
    • Python
• Excitement to learn new languages and frameworks, and a particular focus on adopting language-specific idiomatic design patterns, test methods, and package deployment processes
• Experience with open source project participation and a desire to build healthy communities around imgix’s open source offerings
• Familiarity with best practices for managing release-driven, widely-distributed software libraries

About The Role:

• Maintain our portfolio of client libraries and integration tools, comprising the imgix SDK
• Work with developers using these libraries to identify, prioritize, and implement feature improvements
• Create and implement stronger development processes across all of the constituent parts of the imgix SDK
• Monitor industry trends and help determine when new libraries or tools would be of benefit to imgix’s customer base

imgix is building the future of visual media on the Internet. imgix operates the premier solution to deliver impactful, engaging, highly responsive and super fast imagery to eyeballs around the world. The service consists of a top tier image delivery platform tightly coupled with imgix's proprietary, on-demand image processing pipeline. It provides customers with great design flexibility while reducing the engineering investment required to serve state-of-the-art visual media. imgix enables our customers to greatly increase the value of their imagery and get back to building awesome things.

We are located in downtown San Francisco, close to BART, Caltrain, and a really good sandwich place. Employee benefits are comprehensive (401k, medical, dental and vision), perks are generous (catered lunches, paid rides home, the occasional team outing), vacation time is flexible, and salaries are commensurate with experience. We also provide employees with anything they (reasonably) need to be effective in their work: funky keyboards, standing desks, a desk cactus, and maybe even a laptop. The troposphere is the limit.

imgix is looking for a Support Engineer to join our team and help to deliver the best level of technical customer support to our rapidly growing customer base. This includes delivering solutions to both technical and non-technical end users while also utilizing a wide range of tools and technologies to gather data and communicate effectively. You would be responsible for receiving and handling technical support tickets, assisting with integration work while onboarding customers, and providing timely resolutions to technical issues reported by customers.

About You:

• At least 1 year of relevant experience in a technical support role, or related engineering role
• Strong problem solving skills, easily adaptable to new situations, and eager to learn and to contribute
• Excellent written and verbal communication skills
• Experience working with command line tools
• Working knowledge of web technologies such as HTML, Javascript, CSS
• Experience working with Zendesk is preferred
• Track record of supporting customers with a SaaS or IaaS product is preferred

About The Role:

• Respond to incoming support tickets related to technical questions, service incidents, and other issues
• Provide support to customers, in terms of service and software functionality, incident resolution, and configuration
• Serve as an advocate for customers on product decisions and ticket resolutions
• Escalate to the engineering team to resolve complex support issues
• Contribute to the overall success of customers and imgix's customer support initiatives

imgix is building the future of visual media on the Internet. imgix operates the premier solution to deliver impactful, engaging, highly responsive and super fast imagery to eyeballs around the world. The service consists of a top tier image delivery platform tightly coupled with imgix's proprietary, on-demand image processing pipeline. It provides customers with great design flexibility while reducing the engineering investment required to serve state-of-the-art visual media. imgix enables our customers to greatly increase the value of their imagery and get back to building awesome things.

We are located in downtown San Francisco, close to BART, Caltrain, and a really good sandwich place. Employee benefits are comprehensive (401k, medical, dental and vision), perks are generous (catered lunches, paid rides home, the occasional team outing), vacation time is flexible, and salaries are commensurate with experience. We also provide employees with anything they (reasonably) need to be effective in their work: funky keyboards, standing desks, a desk cactus, and maybe even a laptop. The troposphere is the limit.

If you'd like to help us build the future of visual media on the Internet, submit your resume / CV and cover letter for consideration. Principals only please. We look forward to hearing from you!