Join the Team

imgix is looking for an experienced Site Reliability Engineer to join our Infrastructure Engineering team. In this role, you will work closely with other members of the Infrastructure team to build and operate the high performance, high availability infrastructure that powers image delivery for some of the largest sites on the Internet.

The imgix Infrastructure team is responsible not just for building and operating the core imgix service, but also for encouraging operational best practices in the larger engineering organization. We seek experienced engineers who not only have strong professional skill sets but who are also passionate about making positive contributions to the evolution of their team members and the company as a whole.

About You:

• Experience building and operating large-scale / web-scale consumer-facing production environments with a focus on performance, uptime, and service quality
• In-depth knowledge of at least one of: CDNs, logging and metrics pipeline, monitoring, HTTP proxy, high-performance web services, customer-facing APIs, infrastructure security
• Works well in a team with other motivated engineers but can also work independently and achieve results under limited supervision
• Nice to have (but not required) experience in one or more of: Prometheus, Grafana, InfluxDB, HAProxy, Varnish, Chef, Python

About the role:

• Build and operate highly reliable and performant systems at scale.
• Observe and measure the imgix infrastructure for performance, reliability and correctness.
• Contribute expertise towards architectural planning and ensure that the company builds services that meet our objectives, are operationally maintainable, and leverage the right tools and frameworks.
• Foster and promote operational awareness within the engineering team.
• Actively participate in the review and testing process for our production services.

imgix is building the future of visual media on the Internet. imgix operates the premier solution to deliver impactful, engaging, highly responsive and super fast imagery to eyeballs around the world. The service consists of a top tier image delivery platform tightly coupled with imgix's proprietary, on-demand image processing pipeline. It provides customers with great design flexibility while reducing the engineering investment required to serve state-of-the-art visual media. imgix enables our customers to greatly increase the value of their imagery and get back to building awesome things.

We are located in downtown San Francisco, close to BART, Caltrain, and a really good sandwich place. Employee benefits are comprehensive (401k, medical, dental and vision), perks are generous (catered lunches, paid rides home, the occasional team outing), vacation time is flexible, and salaries are commensurate with experience. We also provide employees with anything they (reasonably) need to be effective in their work: funky keyboards, standing desks, a desk cactus, and maybe even a laptop. The troposphere is the limit.

imgix is looking for a polyglot programmer with a passion for open-source software development. Your responsibility would be to manage and maintain imgix’s publicly available SDK—comprised of client libraries in a variety of languages and other helpful tools. The individual components of the SDK run the gamut of popular languages and frameworks, providing an easy way for developers to integrate imgix into their own services and applications.

Because the SDK is a core component of the imgix product, this role is an opportunity to substantially contribute to the success of the company and our customers.

About You:

• 3+ years of experience in an engineering role focused on building or maintaining an SDK (ideally external customer facing)
• Substantial expertise in some of the languages used by projects listed at https://docs.imgix.com/developer-tools
  • Of particular interest:
    • Javascript
    • Ruby
    • Java
    • Python
• Excitement to learn new languages and frameworks, and a particular focus on adopting language-specific idiomatic design patterns, test methods, and package deployment processes
• Experience with open source project participation and a desire to build healthy communities around imgix’s open source offerings
• Familiarity with best practices for managing release-driven, widely-distributed software libraries

About The Role:

• Work with developers using our libraries to identify, prioritize, and implement feature improvements
• Maintain our portfolio of client libraries and integration tools, comprising the imgix SDK
• Create and implement stronger development processes across all of the constituent parts of the imgix SDK
• Monitor industry trends and help determine when new libraries or tools would be of benefit to imgix’s developer base

imgix is building the future of visual media on the Internet. imgix operates the premier solution to deliver impactful, engaging, highly responsive and super fast imagery to eyeballs around the world. The service consists of a top tier image delivery platform tightly coupled with imgix's proprietary, on-demand image processing pipeline. It provides customers with great design flexibility while reducing the engineering investment required to serve state-of-the-art visual media. imgix enables our customers to greatly increase the value of their imagery and get back to building awesome things.

We are located in downtown San Francisco, close to BART, Caltrain, and a really good sandwich place. Employee benefits are comprehensive (401k, medical, dental and vision), perks are generous (catered lunches, paid rides home, the occasional team outing), vacation time is flexible, and salaries are commensurate with experience. We also provide employees with anything they (reasonably) need to be effective in their work: funky keyboards, standing desks, a desk cactus, and maybe even a laptop. The troposphere is the limit.

imgix is looking for a polyglot programmer with a passion for open-source software development. Your responsibility would be to manage and maintain imgix’s publicly available SDK—comprised of client libraries in a variety of languages and other helpful tools. The individual components of the SDK run the gamut of popular languages and frameworks, providing an easy way for customers to integrate imgix into their own services and applications.

Because the SDK is a core component of the imgix product, this role is an opportunity to substantially contribute to the success of the company and our customers.

About You:

• 3+ years of experience in an engineering role focused on building or maintaining an SDK (ideally external customer facing)
• Substantial expertise in some of the languages used by projects listed at https://docs.imgix.com/developer-tools
  • Of particular interest:
    • Javascript
    • Ruby
    • Java
    • Python
• Excitement to learn new languages and frameworks, and a particular focus on adopting language-specific idiomatic design patterns, test methods, and package deployment processes
• Experience with open source project participation and a desire to build healthy communities around imgix’s open source offerings
• Familiarity with best practices for managing release-driven, widely-distributed software libraries

About The Role:

• Maintain our portfolio of client libraries and integration tools, comprising the imgix SDK
• Work with developers using these libraries to identify, prioritize, and implement feature improvements
• Create and implement stronger development processes across all of the constituent parts of the imgix SDK
• Monitor industry trends and help determine when new libraries or tools would be of benefit to imgix’s customer base

imgix is building the future of visual media on the Internet. imgix operates the premier solution to deliver impactful, engaging, highly responsive and super fast imagery to eyeballs around the world. The service consists of a top tier image delivery platform tightly coupled with imgix's proprietary, on-demand image processing pipeline. It provides customers with great design flexibility while reducing the engineering investment required to serve state-of-the-art visual media. imgix enables our customers to greatly increase the value of their imagery and get back to building awesome things.

We are located in downtown San Francisco, close to BART, Caltrain, and a really good sandwich place. Employee benefits are comprehensive (401k, medical, dental and vision), perks are generous (catered lunches, paid rides home, the occasional team outing), vacation time is flexible, and salaries are commensurate with experience. We also provide employees with anything they (reasonably) need to be effective in their work: funky keyboards, standing desks, a desk cactus, and maybe even a laptop. The troposphere is the limit.

The imgix team is looking for an experienced engineer to lead the backend team in expanding and maintaining the imgix service, which solves images for some of the largest sites on the Internet.

The backend team at imgix is responsible for building and maintaining the Python-based backend, which manages all customer account requests, including sign-up, onboarding, service configuration, billing, and analytics.  We are looking for engineers who are not only strong technically, but who also care and think about product and how we can solve problems for our customers.

About You:

• Interested in designing, developing, and delivering tested, maintainable code
• Enjoy teaching and mentoring junior developers
• Experience architecting and building large, web-based applications
• Comfortable developing in Python (or similar)
• Like to solve problems, both through writing code and using already existing resources
• Practical enough to know when to stop polishing code and ship it
• Believe in the value of unit, integration, and functional testing

About the Role:

• Architect, build, test, and deploy our Python-based account management API service
• Provide and document API endpoints for the frontend engineering team
• Optimize code paths and database queries for maximum performance
• Propose and implement development processes to ship features while maintaining code quality
• Collaborate with other developers, product, design, and sales on designing solutions to solve problems for imgix customers
• Lead architecture and code reviews 
• Contribute to knowledge sharing, both within engineering and with the rest of the company
• Technologies include Python, Tornado, mongoDB, MySQL

imgix is building the future of visual media on the Internet. imgix operates the premier solution to deliver impactful, engaging, highly responsive and super fast imagery to eyeballs around the world. The service consists of a top tier image delivery platform tightly coupled with imgix's proprietary, on-demand image processing pipeline. It provides customers with great design flexibility while reducing the engineering investment required to serve state-of-the-art visual media. imgix enables our customers to greatly increase the value of their imagery and get back to building awesome things.

We are located in downtown San Francisco, close to BART, Caltrain, and a really good sandwich place. Employee benefits are comprehensive (401k, medical, dental and vision), perks are generous (catered lunches, paid rides home, the occasional team outing), vacation time is flexible, and salaries are commensurate with experience. We also provide employees with anything they (reasonably) need to be effective in their work: funky keyboards, standing desks, a desk cactus, and maybe even a laptop. The troposphere is the limit.

imgix is building the future of visual media on the Internet. imgix operates the premier solution to deliver impactful, engaging, highly responsive and super fast imagery to eyeballs around the world. The service consists of a top tier image delivery platform tightly coupled with imgix's proprietary, on-demand image processing pipeline. It provides customers with great design flexibility while reducing the engineering investment required to serve state-of-the-art visual media. imgix enables our customers to greatly increase the value of their imagery and get back to building awesome things.

We're looking for an Account Executive who will be responsible for creating and developing new customer relationships and introducing the imgix platform to new organizations. As the primary point of contact for new customers, your mission will be to develop strong customer relationships, set clear expectations for support and features and maintain clear lines of communication.

What you'll be doing:

• Create and develop a robust and predictable pipeline of new customer relationships
• Overachieve on assigned revenue and new logo targets  
• Identify and document customer goals and success metrics to facilitate long term account value and growth
• Coordinate with internal partners to drive top line revenue growth by closing deals in line with company strategy
• Log customer feature requests and communicate these to relevant members of the team
• Track account developments in CRM system
• Some travel may be required for client meetings (less than 10%)

What we're looking for:

• 2-3 years experience in sales or sales support
• Experience working with SaaS and B2B businesses
• Experience with CRM systems (we use Salesforce), Word, and Excel
• Ability to adapt easily to new situations and eagerness to learn/contribute
• Excellent verbal and written communication skills
• Willingness to travel

imgix is located in downtown San Francisco, close to BART, Caltrain and a really good sandwich place. Employee benefits are comprehensive (401k, medical, dental and vision), perks are generous (catered lunches, paid rides home, the occasional team outing), vacation time is flexible and salaries are commensurate with experience. We also provide employees with anything they (reasonably) need to be effective in their work: funky keyboards, standing desks, a desk cactus and maybe even a laptop. The troposphere is the limit.

If you'd like to help us build the future of visual media on the Internet, submit your resume / CV and cover letter for consideration. Principals only please. We look forward to hearing from you!

imgix is looking for a Support Engineer to join our team and help to deliver the best level of technical customer support to our rapidly growing customer base. This includes delivering solutions to both technical and non-technical end users while also utilizing a wide range of tools and technologies to gather data and communicate effectively. You would be responsible for receiving and handling technical support tickets, assisting with integration work while onboarding customers, and providing timely resolutions to technical issues reported by customers.

About You:

• At least 1 year of relevant experience in a technical support role, or related engineering role
• Strong problem solving skills, easily adaptable to new situations, and eager to learn and to contribute
• Excellent written and verbal communication skills
• Experience working with command line tools
• Working knowledge of web technologies such as HTML, Javascript, CSS
• Experience working with Zendesk is preferred
• Track record of supporting customers with a SaaS or IaaS product is preferred

About The Role:

• Respond to incoming support tickets related to technical questions, service incidents, and other issues
• Provide support to customers, in terms of service and software functionality, incident resolution, and configuration
• Serve as an advocate for customers on product decisions and ticket resolutions
• Escalate to the engineering team to resolve complex support issues
• Contribute to the overall success of customers and imgix's customer support initiatives

imgix is building the future of visual media on the Internet. imgix operates the premier solution to deliver impactful, engaging, highly responsive and super fast imagery to eyeballs around the world. The service consists of a top tier image delivery platform tightly coupled with imgix's proprietary, on-demand image processing pipeline. It provides customers with great design flexibility while reducing the engineering investment required to serve state-of-the-art visual media. imgix enables our customers to greatly increase the value of their imagery and get back to building awesome things.

We are located in downtown San Francisco, close to BART, Caltrain, and a really good sandwich place. Employee benefits are comprehensive (401k, medical, dental and vision), perks are generous (catered lunches, paid rides home, the occasional team outing), vacation time is flexible, and salaries are commensurate with experience. We also provide employees with anything they (reasonably) need to be effective in their work: funky keyboards, standing desks, a desk cactus, and maybe even a laptop. The troposphere is the limit.

If you'd like to help us build the future of visual media on the Internet, submit your resume / CV and cover letter for consideration. Principals only please. We look forward to hearing from you!