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Infrastructure Engineer

imgix is looking for Infrastructure Engineers from mid- to senior-level expertise to join our engineering team. You will collaboratively build and maintain the high performing, highly available service infrastructure that powers image delivery for some of the largest sites on the Internet. You will also have the opportunity to help guide our engineering practices by encouraging and developing operational best practices and enhancing reliability for imgix’s services. We seek engineers who not only have strong professional skill-sets, but who are passionate about encouraging the growth of others and positively impacting the company's growth trajectory.

 

Core Team Responsibilities

  • Build and maintain high reliability distributed systems

  • Observe and measure our systems for performance and reliability

  • Utilize existing commercial and open source tools when appropriate; build it ourselves when it's core to our business

  • Foster and promote operational awareness within the engineering team

  • Actively participate in the review and testing process for our services

About You

  • Pragmatic about your engineering choices and not adverse to changing course when a better option presents itself

  • Strongly value automation and see it as a tool to help reduce incidents and promote reliability

  • Enjoy a collaborative environment with your peers to design and implement systems

  • Aren't afraid to take the initiative to improve service quality and advocate for imgix customers

Things You're Familiar With

  • Automating a zero-downtime deployment in a high traffic environment

  • How content delivery networks operate (caching, Anycast, TCP and HTTP layers)

  • Working with configuration management tooling (Chef, Ansible, Puppet, or Salt)

  • Linux systems administration, including software packaging and system tuning

  • Instrumenting services and log collection (Grafana, Prometheus, ELK, or Heka)

 

About Us

imgix is building the future of visual media on the Internet. The imgix service is the premier solution to deliver impactful, engaging, highly responsive and super fast imagery to eyeballs around the world. It consists of a top tier image delivery platform tightly coupled with imgix's proprietary, on-demand image processing pipeline. It also provides customers with great design flexibility while reducing the engineering investment required to serve state-of-the-art visual media. imgix enables our customers to greatly increase the value of their imagery and get back to building awesome things.

We're located in downtown San Francisco, pretty close to BART, Caltrain and a really good sandwich place. Employee benefits are comprehensive (401k, medical, dental and vision), perks are generous (catered lunches, paid rides home, the occasional team outing), vacation time is flexible and salaries are commensurate with experience. We also provide employees with the tools they need to be effective in their work: fancy keyboards, standing desks, a desk cactus and maybe even a laptop.


If you would like to help us build the future of image serving on the Internet, submit your resume/CV for consideration. Principals only please. We look forward to hearing from you!

Apply For This Position

Software Engineer (SDK)

imgix is building the future of visual media on the Internet. imgix operates the premier solution to deliver impactful, engaging, highly responsive and super fast imagery to eyeballs around the world. The service consists of a top tier image delivery platform tightly coupled with imgix's proprietary, on-demand image processing pipeline. It provides customers with great design flexibility while reducing the engineering investment required to serve state-of-the-art visual media. imgix enables our customers to greatly increase the value of their imagery and get back to building awesome things.

We're looking for a polyglot programmer with a passion for open-source software development. Your responsibility would be to manage and maintain imgix’s publicly available SDK — comprised of client libraries in a variety of languages and other helpful tools. The individual components of the SDK span a wide variety of languages and frameworks, providing an easy way for customers to integrate imgix into their own services and applications. By iterating and improving the imgix SDK offering, you'll have an opportunity to make an immediate and tangible contribution to a product that powers the processing and delivery of image content for some of the Internet's largest sites and most popular apps.

What you'll be doing:

  • Maintain our portfolio of client libraries and integration tools, comprising the imgix SDK
  • Work with developers using these libraries to identify, prioritize and implement feature improvements
  • Create and implement stronger development processes across all of the constituent parts of the imgix SDK
  • Monitor industry trends and help determine when new libraries or tools would be of benefit to imgix’s customer base

What we're looking for:

  • 3+ years of experience in an engineering role focused on building or maintaining an SDK (ideally external customer facing)
  • Substantial expertise in some of the languages used by projects listed at https://docs.imgix.com/developer-tools
    • Of particular interest:
      • Javascript
      • Ruby
      • Java
      • Python
  • Excitement to learn new languages and frameworks, and a particular focus on adopting language specific idiomatic design patterns, test methods and package deployment processes
  • Experience with open source project participation and a desire to build healthy communities around imgix’s open source offerings
  • Familiarity with best practices for managing release-driven, widely-distributed software libraries

imgix is located in downtown San Francisco, close to BART, Caltrain and a really good sandwich place. Employee benefits are comprehensive (401k, medical, dental and vision), perks are generous (catered lunches, paid rides home, the occasional team outing), vacation time is flexible and salaries are commensurate with experience. We also provide employees with anything they (reasonably) need to be effective in their work: funky keyboards, standing desks, a desk cactus and maybe even a laptop. The troposphere is the limit.

If you would like to help us build the future of visual media on the Internet, submit your resume / CV and cover letter for consideration. Principals only please. We look forward to hearing from you!

Apply For This Position

Account Manager

imgix is building the future of serving visual media on the Internet. We operate the premier solution for delivering impactful, engaging, highly responsive and super fast imagery to eyeballs around the world. Our service consists of a top tier image delivery platform tightly coupled with our proprietary, on-demand image processing pipeline. The design flexibility and engineering quality that imgix provides allows our customers to greatly increase the value of their imagery and build awesome things.

We're looking for an Account Manager to take over the relationship of a customer after it has been sold by an Account Executive.  You will be responsible for maintaining and growing your assigned accounts. As an Account Manager, you will be expected to manage communication, make technical recommendations, and identify ways to expand imgix. This is not purely a “renewals” role; you are not only expected to grow revenue but you need to have meaningful technical conversations that will provide value to our customers. 

What you'll be doing:

  • Manage all post-sales operations which will require building relationships with customers, working closely with our sales engineers, support team, and finance team.
  • Provide in-depth account reviews to customers about how they currently use imgix, can improve with imgix, and communicate future product expansion
  • Retain and Upsell customer contracts for accounts that you are assigned. You are the ultimate owner of a customer relationship and are responsible for ensuring imgix meets their business’s needs
  • Act as an advocate for your customers at imgix; coordinate with internal partners regarding issues/needs from your customers
  • Track account and opportunity developments in CRM system (SFDC)
  • Some travel may be required for client meetings (less than 10%)

What we're looking for:

  • 2-3 years experience in Sales as an Account Executive, Account Manager, CSM, or Sales Engineer
  • Experience working with SaaS and B2B businesses
  • Experience with CRM systems (we use Salesforce) and Google tools (docs, sheets, slides)
  • Excellent verbal and written communication skills including experience making presentations to engineers and decision makers at enterprise level companies
  • Experience with images, CDNs, and website performance not required, but strongly encouraged
  • Experience with Codepen and HTML a plus
  • Open to light travel for client meetings, conferences, etc.

imgix is located in downtown San Francisco, close to BART, Caltrain and a really good sandwich place. Employee benefits are comprehensive (401k, medical, dental and vision), perks are generous (catered lunches, paid rides home, the occasional team outing), vacation time is flexible and salaries are commensurate with experience. We also provide employees with anything (reasonably) necessary to be effective in their work: funky keyboards, standing desks, a desk cactus and maybe even a laptop. The troposphere is the limit.

If you'd like to help us build the future of image serving on the Internet, submit your resume / CV and cover letter for consideration. Principals only please. We look forward to hearing from you!

Apply For This Position